Return & Refund Policy

At SHEIKHA AL AMEERA, we are committed to delivering quality products. However, we offer exchanges only in limited circumstances as outlined below. 

🔁 EXCHANGE POLICY

We allow product exchange only if there is a clear manufacturing defect, such as: 

  • Incorrect item received
  • Damaged item upon arrival
  • Major stitching or fabric issue 

Conditions for exchange:

  • Contact us within 2 days of receiving your order.
  • Item must be unused, unwashed, and in original packaging with all tags attached.
  • You must provide clear photo/video evidence of the defect 

❌ NO EXCHANGE OR RETURN IN THESE CASES

Please note that we do not offer any exchange or return in the following situations: 

  • Change of mind after purchase
  • Personal preference (e.g., “didn’t like the item”, “not as expected”, etc.)
  • Minor color differences due to lighting or screen display
  • Wrong size ordered by the customer (please check the size chart carefully before ordering) 

 

📞 HOW TO REQUEST AN EXCHANGE

If your product has a valid manufacturing issue, please contact us within 2 days of delivery: 

📧 Email: sheikhaalameera@gmail.com
📞 Phone/WhatsApp: +92 334 7560575 

Our team will assess your request and assist you with the exchange process. 

📍 Contact & Support

For any questions regarding orders, shipping, or general enquiries, you can also contact the support team: 

🌍 Pakistan or International Orders & General Enquiries: +92 334 7560575
📧 Email: sheikhaalameera@gmail.com